Commentary

Jolyan Silvera
February 10, 2026

Michael Abrahams | A closer look at the Jolyan Silvera case

I feel very unsettled about the Jolyan Silvera case. When Silvera was arrested and charged for his wife’s murder in 2024, I wrote an article titled “Jolyan Silvera: not a good look.” In the story, I…
February 10, 2026

Nicolette Richardson | Customer service is a national emergency

Customer service in Jamaica is famously horrendous. It’s so bad that we’ve made a joke of it – if you get good customer service at a Jamaican restaurant (anywhere in the world) then the food isn’t…
A screengrab of supportjamaica.gov.jm home page
February 9, 2026

Editorial | ODPEM’s IT failure

An element of the auditor general’s (AuG) real-time review of the Government’s response to Hurricane Melissa that has escaped significant scrutiny is the AuG’s findings of the management and oversight…
Prime Minister Andrew Holness
February 9, 2026

Ronald Thwaites | ‘Set Han’ against ourselves

One of Prime Minister Holness’s more consequential statements recently was his understanding of how the advancement of the nation is cramped by unresponsive public bureaucrats and the obtuse systems…
Newly elected members of parliament at their swearing-in at Gordon House.
February 9, 2026

Lloyd Barnett | Impeachment: yes or no?

In the two previous articles in this series I dealt with cases in which the failure of members of parliament to perform their duties and discharge their responsibilities is in question and examined…
This stock photo shows old cellphones stacked on top of each other.
February 9, 2026

Jocelyn Richards | Gadgets and gizmos and the Internet’s trash problem

Pause. Before you continue reading, take a moment to look around and notice the number of electrical devices you have in your home right now. From the phone in your hand to the laptop resting on your…
“Bureaucracy exists to create trust, not to exhaust the people moving through it. Jamaica’s systems are strong, but they are often indifferent to time. When process becomes disconnected from outcome, credibility quietly erodes": Dean Jones, founder of
February 9, 2026

Bureaucracy is not the enemy; friction is

For much of Jamaica’s modern history, bureaucracy has been one of the country’s quiet strengths. A dense network of laws, procedures, ministries, departments, agencies, courts, and oversight bodies…
February 8, 2026

Editorial | Trash the rules, then

The urgency imposed by post-storm relief notwithstanding, there was nothing inevitable about the breach of the Government’s procurement rules, as identified by the auditor general in her real-time…
February 8, 2026

Xinyu Addae-Lee | Hybrid public-private model for adoption: A strategic response to systemic delays

Jamaica’s adoption system is at a pivotal moment. The recent CAPRI report, Home Advantage: Reforming Jamaica’s Adoption System, provides a comprehensive diagnosis of the structural barriers preventing…